- Gypsy Roma Traveller Exhibition
- A Storm in a Coffee Cup?
- Events
- A Sentimental Journey
- Regular Activities in the library
Category Archives: News
Lambeth Libraries Survey results!
In February 2023 Lambeth Libraries undertook a survey of library users. The survey is the CIPFA Public Library Survey which has followed mainly the same format for well over a decade and so provides a useful insight into trends and views of library users over a long period of time.
Executive Summary
- Satisfaction with the library has increased in all areas over the last thirteen years
- The standard of customer care is now rated at 94% Good/Very Good
- Overall satisfaction with the service is 93% Good/Very Good
- Areas for improvement: study space provision
- More people use their own devices in libraries
- 6 people out of 10 use the library for study and learning
- Health and wellbeing is seen as the next most beneficial reason for using the library by 44% of users
- To borrow books is still the main reason why people go to a library
- 18% of library users do not have a library membership
- Most people visit the library once a week.
- Most people travel to the library on foot
| CIPFA USER SURVEY | Good or very good | adequate | poor or very poor | |||||||||
| All Libraries Results: What do you think of this library (overall results) | 2010 | 2013 | 2016 | 2023 | 2010 | 2013 | 2016 | 2023 | 2010 | 2013 | 2016 | 2023 |
| Opening hours | 78% | 81% | 83% | 86% | 18% | 14% | 12% | 12% | 5% | 5% | 4% | 2% |
| attractiveness outside | 62% | 69% | 83% | 84% | 27% | 23% | 14% | 13% | 12% | 8% | 4% | 3% |
| Attractiveness inside | 58% | 68% | 86% | 87% | 32% | 24% | 11% | 11% | 10% | 8% | 2% | 1% |
| Standard of customer care | 78% | 87% | 91% | 94% | 18% | 11% | 8% | 5% | 3% | 1% | 1% | 1% |
| Choice of books | 61% | 67% | 80% | 84% | 32% | 26% | 16% | 13% | 9% | 7% | 5% | 1% |
| Physical condition of the books | 72% | 76% | 86% | 89% | 26% | 21% | 12% | 10% | 3% | 2% | 1% | 0% |
| Computer facilities | 60% | 65% | 77% | 76% | 33% | 29% | 20% | 22% | 7% | 6% | 2% | 2% |
| Information provision | 66% | 74% | 82% | 84% | 31% | 24% | 17% | 15% | 2% | 2% | 1% | 1% |
| Events and activities | 78% | 20% | 2% | |||||||||
| Study space and facilities (seating and tables 2010) | 56% | 76% | 31% | 20% | 12% | 4% | ||||||
| Overall how good is the library service | 75% | 82% | 91% | 93% | 22% | 16% | 8% | 7% | 2% | 2% | 1% | 1% |
Carnegie Library is in the upper table for Events and Activities (81% very good or good), but room for improvement for Study Space (74%) and for Opening Hours (77%).
This is a great tribute to the Lambeth Library Service from the users.
Friends of Carnegie Library wish to thank the Carnegie Library librarians for their part in achieving this clear line of improvement.
Authors in the library
Every Second Tuesday the Friends host a local author to give a reading, discuss their work and meet readers. Please come along. 7-8:30 pm at the library (and come early for tea and coffee from 6:30).
Here are some of the upcoming events: June to September:
Paul Burston comes on 13 June with We Can Be Heroes, an autobiographical work which is to be published in June.
On 11 July Simon Keable-Elliott presents Utterly Immoral: Robert Keable and his scandalous novel, about the book written by his grandfather which was condemned by critics but became an international best seller.
For 8 August, Louise Candlish will talk about her latest novel, The Only Suspect.
Christopher J Schuler - 12 September, with The Wood That Built London: A Human History of the Great North Wood (in conjunction with the Lambeth Heritage Festival).
The events are livestreamed, so you can attend without leaving your home, if you prefer. Details of links for viewing online are always posted on this site and on the Lambeth Library Events site, nearer the time.
Past events are available to view from the Carnegie Library facebook page.
The doors are open!
Renovations done - and you can still smell the fresh paint...
Why not drop in today (Saturday) for tea & cakes, from 2:30 to 4:30.
Or take a bench in the garden, for a read or a natter...
Closed for renovations
Closed on 19 April - re-opens Friday 19 May!
And why not drop in to celebrate the re-opening on Saturday 20th May with tea & cakes?
Friends tea & cake stall every first Saturday of the month - 2:30 - 4:30
Congratulations, Zoey Dixon MBE!
Our very own librarian, Zoey Dixon was awarded an MBE – Member of the Order of the British Empire – in the New Year Honours list.
We are so grateful for her service to the Carnegie Library and so pleased that she has been honoured with this award.
Zoey has been a leading light in making libraries more accessible, both before and during Covid-19, in her development role at Lambeth Libraries. She has been a champion for diversity and inclusion, both within the borough and beyond.
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Her role as chair of the Youth Libraries Group for London and judging national book prizes, as well as her activity in Lambeth Libraries and on social media, make her a voice for change.
Cllr Donatus Anyanwu, Cabinet Member for Stronger Communities, Leisure and Sports, said: “I’m delighted for Zoey and delighted that her important work is being celebrated on the national stage in this way. Lambeth Libraries provide an incredible service to our diverse communities and Zoey has played such an important role in that.
“We face challenging times, but our library service has proved adaptable, inspiring and current throughout, providing incredible support to local people, and Zoey has played a key role in those efforts. I join our residents in applauding her commitment to the borough, and for being such a committed public servant.”
In 2020 Zoey Dixon was also named as a ‘Rising Star’ by The Bookseller – the UK’s main trade journal for the book world. The awards are set up to highlight forward-thinking individuals from all sectors of publishing whose actions have caught the eye.
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In the same year, she was also awarded the Youth Libraries Group Librarian of the Year for her work in improving library services for children and young people.