Tuesday 29 August - Saturday 2 September
At the Carnegie Library
Gypsy Roma Traveller Exhibition
All posts by Friends of Carnegie Library
Lambeth Libraries Survey results!
In February 2023 Lambeth Libraries undertook a survey of library users. The survey is the CIPFA Public Library Survey which has followed mainly the same format for well over a decade and so provides a useful insight into trends and views of library users over a long period of time.
Executive Summary
- Satisfaction with the library has increased in all areas over the last thirteen years
- The standard of customer care is now rated at 94% Good/Very Good
- Overall satisfaction with the service is 93% Good/Very Good
- Areas for improvement: study space provision
- More people use their own devices in libraries
- 6 people out of 10 use the library for study and learning
- Health and wellbeing is seen as the next most beneficial reason for using the library by 44% of users
- To borrow books is still the main reason why people go to a library
- 18% of library users do not have a library membership
- Most people visit the library once a week.
- Most people travel to the library on foot
| CIPFA USER SURVEY | Good or very good | adequate | poor or very poor | |||||||||
| All Libraries Results: What do you think of this library (overall results) | 2010 | 2013 | 2016 | 2023 | 2010 | 2013 | 2016 | 2023 | 2010 | 2013 | 2016 | 2023 |
| Opening hours | 78% | 81% | 83% | 86% | 18% | 14% | 12% | 12% | 5% | 5% | 4% | 2% |
| attractiveness outside | 62% | 69% | 83% | 84% | 27% | 23% | 14% | 13% | 12% | 8% | 4% | 3% |
| Attractiveness inside | 58% | 68% | 86% | 87% | 32% | 24% | 11% | 11% | 10% | 8% | 2% | 1% |
| Standard of customer care | 78% | 87% | 91% | 94% | 18% | 11% | 8% | 5% | 3% | 1% | 1% | 1% |
| Choice of books | 61% | 67% | 80% | 84% | 32% | 26% | 16% | 13% | 9% | 7% | 5% | 1% |
| Physical condition of the books | 72% | 76% | 86% | 89% | 26% | 21% | 12% | 10% | 3% | 2% | 1% | 0% |
| Computer facilities | 60% | 65% | 77% | 76% | 33% | 29% | 20% | 22% | 7% | 6% | 2% | 2% |
| Information provision | 66% | 74% | 82% | 84% | 31% | 24% | 17% | 15% | 2% | 2% | 1% | 1% |
| Events and activities | 78% | 20% | 2% | |||||||||
| Study space and facilities (seating and tables 2010) | 56% | 76% | 31% | 20% | 12% | 4% | ||||||
| Overall how good is the library service | 75% | 82% | 91% | 93% | 22% | 16% | 8% | 7% | 2% | 2% | 1% | 1% |
Carnegie Library is in the upper table for Events and Activities (81% very good or good), but room for improvement for Study Space (74%) and for Opening Hours (77%).
This is a great tribute to the Lambeth Library Service from the users.
Friends of Carnegie Library wish to thank the Carnegie Library librarians for their part in achieving this clear line of improvement.
Crime Writing with Louise Candlish
Join Louise Candlish to discuss her latest crime novel - The Only Suspect
Tuesday evening, 8 August 7 to 8:30 (at the library or online)
Presented by Friends of Carnegie Libary
Wrong time. Wrong place. Wrong man. Alex lives a comfortable life with his wife Beth in the leafy suburb of Silver Vale. Fine, so he’s not the most sociable guy on the street, he prefers to keep himself to himself, but he’s a good husband and an easy-going neighbour. That’s until Beth announces the creation of a nature trail on a local site that’s been disused for decades and suddenly Alex is a changed man. Now he’s always watching. Questioning. Struggling to hide his dread . . . . As the landscapers get to work, a secret threatens to surface from years ago, back in Alex’s twenties when he got entangled with a seductive young woman called Marina, who threw both their lives into turmoil. And who sparked a police hunt for a murder suspect that was never quite what it seemed. It still isn’t. No one else could have done it. Could they?
Louise Candlish is the Sunday Times bestselling author of fourteen novels. Our House, a #1 bestseller, won the Crime & Thriller Book of the Year at the 2019 British Book Awards, was long-listed for the 2019 Theakston Old Peculiar Crime Novel of the Year, and was short-listed for the Goldsboro Books Glass Bell Award. It is soon to be a major ITV drama made by Death in Paradise producers Red Planet Pictures. Louise lives in London with her husband and daughter.
Visit her at LouiseCandlish.com or connect with her on Twitter @Louise_Candlish.
To attend online, register at Eventbrite for an invitation and link.
Simon Keable-Elliott
Tuesday evening, 11 July 19:00 - 20:30 (in the library or online)
Simon Keable-Elliott presents Utterly Immoral, the story of his grandfather and a novel that brought scandal to the writer
Simon Keable-Elliott presents Utterly Immoral: Robert Keable and his scandalous novel, about the book written by his grandfather which was condemned by critics and became an international best seller.
Utterly Immoral traces Robert Keable’s experiences from Croydon to Basutoland and on to France as a WW1 chaplain to mistreated black labourers, the novel’s success, his loss of faith, an escape to Tahiti with his secret lover, and his final relationship with an island princess.
Event organised by the Friends of Carnegie Library
Midsummer Garden Party!
Saturday, 24 June 2.15 to 4.15pm
Come along to enjoy the Library Garden and the company of fellow library lovers.
Children welcome, young and old!
Ruskin Park Summer Fete
Saturday 17 June | 12pm to 6pm
